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Well for Life T&C'S

By applying to become a Well for Life member, you are accepting the following Terms and Conditions. RSPCA Victoria reserves the right to update and change terms and conditions without prior notice. To become a Well for Life member, you must:

  • Be at least 18 years of age
  • Provide us an Australian residential address (cannot be a PO Box)
  • Provide us with the details of your valid credit/debit card
  • Be the registered owner of the animal nominated for your membership

1: Membership details:


Well for Life aims to educate members in relation to companion animal health, to ensure their companion animals live happier, healthier lives. Well for Life aims to do that by promoting affordable preventative care measures for every life stage paid in monthly instalments.


Canine prevention memberships:

  • Annual vaccination and consult, including health check.
  • 12 months of parasite prevention from Advocate.
  • 12 months of parasite prevention from Endoguard.
  • 10% off all retail purchases in-store and online.
  • $10 off grooming services at Burwood East.
  • Unlimited free nail clips performed by a veterinary nurse (excludes sedation).
  • Canine gift pack upon sign-up.

Feline prevention memberships:

  • Annual Vaccination with consult.
  • 12 months of parasite prevention from Advocate.
  • 12 months of parasite prevention from Milbemax.
  • 10% off all retail purchases in-store and online.
  • Unlimited free nail clips performed by a veterinary nurse (excludes sedation).
  • Feline gift pack upon sign-up.

New Pet Membership – Canine:

  • 2 vaccinations and consults, including health check.
  • 12 months of parasite prevention from Advocate.
  • 12 months of parasite prevention from Endoguard.
  • Desexing procedure.
  • 10% off all retail purchases in-store and online.
  • Free first groom for puppies (under 20 weeks).
  • $10 off grooming services.
  • Unlimited free nail clips performed by a veterinary nurse (excludes sedation).
  • Puppy or Canine gift pack upon sign-up.

New Pet Membership – Feline:

  • 2 vaccinations and consults, including health check.
  • 12 months of parasite prevention from Advocate.
  • 12 months of parasite prevention from Milbemax.
  • Desexing procedure.
  • 10% off all retail purchases in-sotre and online.
  • Unlimited free nail clips performed by a veterinary nurse (excludes sedation).
  • Kitten or Feline gift pack upon sign-up.

2: Membership Fees:


Well for Life fees are set by RSPCA Victoria, and are payable by direct debit authority from the member’s nominated account. Memberships are paid on a monthly basis for the fee determined by the membership package nominated at sign-up. First month’s payment is due upon sign-up from the nominated debit/credit card account, at which point RSPCA Victoria will issue the welcome gift and membership pack outlined above.


On or around 1 July each year, membership fees will be reviewed. Members will be advised by email, of any increase in subscription fees that will take effect on the anniversary date of their membership. Membership will be automatically renewed at the revised price after 12 months unless cancellation notice is given more than 14 days before anniversary date.


3: Membership Restrictions:


Each membership is restricted to one animal, cat or dog, with additional memberships available for subsequent animals. Subsequent memberships for multi-animal households will incur a 10% discount.


Memberships are for the nominated person and animal only, are not transferable and cannot be exchanged for cash.


4: Cancelling a Membership – As a Customer:


In the event a member wishes to cancel their membership, 14 days’ written notice must be provided to RSPCA Victoria, from the member via email to wellforlife@rspcavic.org.au If your pet passes away, please contact RSPCA Victoria on 03 9224 2222 to finalise your membership.


Cancellation of any membership during the membership period, at the member’s request, may result in the balance of the membership fees being immediately payable to RSPCA Victoria, or the balance of goods and services already claimed during the membership. This amount will be determined by RSPCA Victoria within the 14 day notice period and will be provided in writing to the
client via email.


5. Fair Use Policy:


RSPCA Victoria understands the importance of membership benefits being accessible to all Well for Life members at all times. For this reason, a fair use policy has been enacted to ensure all members have access to benefits within the control of RSPCA Victoria.


RSPCA Victoria deems Fair Use to mean:

  • Reasonable use of discounted Veterinary products and services.
  • Reasonable use of discounted retail and grooming products and services.
  • Reasonable use of any other benefits that may be offered during the membership, on a

permanent or temporary basis. If a member is found to be in breach of this policy, RSPCA Victoria may contact the member to discuss changing their usage so that it aligns with this policy.

If the member continues to act in breach of this policy after being contacted by RSPCA Victoria representatives, RSPCA Victoria may cancel the membership without further notice to the member.

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