In store pick up
Due to recently-implemented measures to better protect our staff and customers, there are some changes to the way you will collect your purchase/s.
Please familiarise yourself with these changes, outlines below, before making your way to RSPCA Victoria.
- When you arrive on site, our doors will be locked. A concierge team member will meet you outside the doors. Please provide them with your order number, while maintaining a distance of 1.5 metres. 4-meter-square distance.
- The concierge will ask you to wait outside while they collect your order. Please do not enter the premises.
- The concierge will return with your order on a trolley. Maintaining a safe distance, you may take this trolley to your car to load your items. Please then return the trolley to the concierge.
- We ask that you follow all instructions and requests from our concierge team member, and we thank you for your patience during this time.
Thank you for your ongoing support, and remember you can always contact us on (03) 9224 2222 or RetailSupport@rspcavic.org.au should you have any questions or concerns.
For more information and to stay up-to-date with our responce to COVID-19, please visit our website here: https://www.rspcavic.org/services/response-to-covid-19